ASQ CMQ/OE Certification - Frequently Asked Questions

About Alpha Superior Quality Training

Why take the ASQ CMQ/OE (CERTIFIED MANAGER OF QUALITY / OPERATIONAL EXCELLENCE) exam preparation course from Alpha Superior Quality Training?

At Alpha Superior Quality Training, we offer a unique preparation experience backed by over 25 years of expertise in quality management certification. Our preparation course is designed by professionals who have not only passed the exam themselves but have spent decades helping others achieve success. Our approach includes:

• Comprehensive coverage of all Body of Knowledge (BoK) components
• Practice exams that mirror the actual testing experience
• Personalized coaching from certified professionals
• Practical application exercises that reinforce key concepts
• Study groups and peer learning opportunities
• Ongoing support until your exam date

Our instructors bring real-world experience that helps translate theoretical concepts into practical applications, which is essential for the CMQ/OE exam's scenario-based questions.

Am I guaranteed to pass the ASQ CMQ/OE exam?

While we cannot offer a 100% guarantee (and you should be wary of any training provider who does), we do offer a comprehensive support system designed to maximize your chances of success. Our course has been refined over decades to address the most challenging aspects of the exam. If you complete all coursework, practice exams, and recommended study materials, you will be exceptionally well-prepared for the certification exam.

What is your pass rate for the ASQ CMQ/OE Exam?

Our students consistently achieve a pass rate of over 85%, which significantly exceeds the average pass rate for this certification. This success rate is a testament to our proven methodology and the quality of our preparation materials. We continuously refine our approach based on feedback from successful candidates and updates to the ASQ Body of Knowledge.

About the ASQ CMQ/OE Exam

What can you tell me about the ASQ CMQ/OE Exam?

The CMQ/OE exam evaluates your comprehension of the quality management body of knowledge and your ability to apply these principles in real-world scenarios. It's designed to test both theoretical knowledge and practical application skills across multiple domains including leadership, strategic plan development, quality management tools, and risk management.

The exam is closed-book and uses a multiple-choice format with both standard questions and scenario-based problems that require critical thinking and analysis. It emphasizes higher-level cognitive skills rather than mere memorization.

How many questions are on the ASQ CMQ/OE Exam?

The exam consists of 165 multiple-choice questions. Of these, 150 questions are scored, and 15 are unscored pretest questions being evaluated for future exams. You won't know which questions are pretest items, so it's important to answer all questions to the best of your ability.

How much time do I have to complete the ASQ CMQ/OE exam?

You will have 4 hours (240 minutes) to complete the exam. This provides approximately 1.5 minutes per question, though some questions may require more time than others. Effective time management is crucial for exam success.

Where can I take the ASQ CMQ/OE Exam?

The exam is offered in two formats:

1. Computer-based testing at Prometric test centers worldwide
2. Remote online proctored exams that allow you to take the test from your home or office

ASQ typically offers the exam during specific testing windows throughout the year. It's advisable to schedule your exam as soon as you're eligible to secure your preferred date and location.

What score is needed to pass the ASQ CMQ/OE exam?

ASQ uses a scaled scoring system with a range of 0-750. A score of 550 or higher is required to pass the exam. The exact number of correct answers needed to achieve this score may vary slightly from exam to exam due to the equating process that ensures fairness across different test versions.

How long does it take to get my exam results?

For computer-based exams (both at test centers and remote proctored), you will receive a pass/fail notification immediately upon completion. Your official, detailed score report will be available in your ASQ account within approximately 7-10 business days after your exam date.

ASQ Membership Information

Should I become a member of ASQ?

Becoming an ASQ member is highly recommended for several reasons:

• You'll receive a substantial discount on the certification exam fee (typically saving $100 or more)
• Access to valuable resources including Quality Progress magazine, webinars, and the ASQ Knowledge Center
• Networking opportunities with other quality professionals
• Discounts on ASQ publications and events
• Local section activities and professional development
• The membership often pays for itself with just the exam discount alone

Where do I start my application for membership in ASQ?

You can apply for ASQ membership directly through their website at asq.org/membership. The process is straightforward and can be completed entirely online. Once your membership is processed, you'll receive a member number that you can use when registering for the exam to receive your discount.

How much does membership in ASQ cost?

ASQ offers several membership options. The standard full membership typically costs around $169 annually (as of 2025), though rates may vary. They also offer discounted rates for students and retired professionals. Consider this an investment in your professional development, as the exam discount alone often offsets most of the membership fee.

Application Process

Where do I start my application for becoming a CMQ/OE?

The application process begins on the ASQ website at asq.org/cert/manager-of-quality. You'll need to:

1. Create an ASQ account if you don't already have one
2. Complete the application form
3. Document your education and work experience
4. Pay the application fee
5. Schedule your exam after receiving approval

Should I start my CMQ/OE application before starting my class?

Yes, it's advisable to start your application process before or simultaneously with beginning your preparation course. The application review can take several weeks, and you'll want to ensure your eligibility is confirmed before investing significant time in exam preparation. Additionally, having a scheduled exam date provides a clear target and timeline for your studies.

What are the work requirements for the ASQ CMQ/OE certification?

The work experience requirements for CMQ/OE certification are based on your education level:

• With no degree: 10 years of work experience (5 in a decision-making position)
• With an associate degree: 8 years of work experience (5 in a decision-making position)
• With a bachelor's degree: 5 years of work experience (5 in a decision-making position)
• With a master's or doctorate: 3 years of work experience (3 in a decision-making position)

A "decision-making position" is defined as a role with significant responsibility where you use independent judgment in quality-related decisions. Documentation of this experience is required as part of your application.

Exam Costs and Logistics

How much does the ASQ CMQ/OE exam cost?

The exam fee varies depending on your ASQ membership status:

• For ASQ members: Approximately $498 (USD)
• For non-members: Approximately $648 (USD)

These rates may change, so it's best to check the current pricing on the ASQ website. As you can see, the $150 difference often makes it worthwhile to become a member before applying for the exam.

What kind of a calculator can I bring into the ASQ CMQ/OE exam?

Only simple, non-programmable calculators are permitted in the exam. Your calculator must not have:

• Programming capability
• Graphing capability
• Communication capability
• Alpha (text) capability

The calculator must be silent, battery-operated, and not require an electrical outlet. No phones or other electronic devices can be used as calculators during the exam. I recommend using a basic scientific calculator that you're familiar with for practice tests to develop comfort with it before the exam.

Certification Maintenance and Benefits

What is needed to maintain a CMQ/OE certification?

To maintain your CMQ/OE certification, you must accrue 18 recertification units (RUs) every three years. These units can be earned through:

• Professional development (courses, conferences)
• Employment in the quality field
• Membership in quality-related organizations
• Instructing or teaching quality concepts
• Publishing articles or papers on quality topics
• Volunteering with ASQ

Detailed recordkeeping is essential, as you'll need to document these activities when you apply for recertification.

Why should I become ASQ CMQ/OE certified?

Earning the CMQ/OE certification demonstrates your mastery of quality management principles and operational excellence at a leadership level. Specific benefits include:

1. Career advancement: Many organizations prioritize certified professionals for managerial and leadership positions in quality functions
2. Salary premium: CMQ/OE certified professionals typically earn 10-15% more than non-certified peers in similar roles
3. Professional credibility: The certification is recognized globally as a mark of expertise
4. Knowledge integration: The preparation process helps you develop a comprehensive understanding of quality systems
5. Expanded perspective: The certification covers both technical quality tools and the managerial aspects of quality
6. Networking opportunities: Joining the elite group of CMQ/OE professionals opens doors to valuable industry connections

In my 25 years of experience, I've seen this certification transform careers and provide significant returns on investment for those who earn it.

CMQ/OE Body of Knowledge

What does the CMQ/OE Body of Knowledge consist of?

The CMQ/OE Body of Knowledge comprises seven main sections:

1. Leadership (25 questions): Organizational structures, leadership challenges, teams, change management, and ASQ Code of Ethics
2. Strategic Plan Development and Deployment (25 questions): Strategic planning, goals and deployment, and business environment analysis
3. Management Elements and Methods (25 questions): Management skills and abilities, communication skills, project management, quality function deployment, and financial management
4. Quality Management Tools (25 questions): Problem-solving tools, process management, measurement, measurement system analysis, and statistical methods
5. Customer-Focused Organizations (15 questions): Customer identification and segmentation, customer relationship management, and customer satisfaction/loyalty
6. Supply Chain Management (15 questions): Supplier selection, supplier communications, supplier development, and supplier performance evaluation
7. Training and Development (20 questions): Training needs analysis, training materials/curriculum development and delivery, training effectiveness evaluation, and knowledge management

Each section carries a different weight in the exam, as indicated by the number of questions. Our preparation course thoroughly covers all these areas with emphasis proportional to their representation on the actual exam.